View Issue Details

IDProjectCategoryView StatusLast Update
0009441Legion CoreOther bugs / Остальноеpublic2020-03-30 23:59
ReporterDeathadderAssigned Tomakcimys93 
PriorityimmediateSeveritycrashReproducibilityalways
Status closedResolutionunable to reproduce 
Summary0009441: Game Crash
DescriptionHello,

My friend's character "Lappa" keeps chrashing whenever she logs in. We tried the "Fix" from the website but it shows the character as online. We tried from another PC but the same problem. We deleted Cache, WTF, Interface, Logs, Errors folders but the same problem. We deleted the character and recovered it again but still the same problem. Could you please do something about it? If needed I can give you accout name.
Additional InformationShe is DISC priest and she was doing artifact weapon quest the last time it happened. It has been 1 day since the problem occurs.

Activities

makcimys93

2020-03-29 23:00

updater   ~0026842

Last edited: 2020-03-29 23:01

View 2 revisions

Hello. after restart there will be no

Deathadder

2020-03-29 23:07

reporter   ~0026843

But my character is deleted now. I had one chance to recover it I now I can't anymore.

Deathadder

2020-03-30 01:07

reporter   ~0026849

Whenever someone in my party does second artifact weapon quest, their game somehow crashes and it also effects all of the party members. When we relog, we keep getting crashes.

First it happend yesterday and 2 of us recovered of this issue but one couldnt and it is "Lappa".

5 min ago someone in my party crashed again while doing artifact weapon quest and I crashed with him now I can't log in with my character as well.

Deathadder

2020-03-30 11:03

reporter   ~0026865

Can any admin help us?

xXuntitledxX

2020-03-30 12:02

reporter   ~0026868

My party and I have the same problem. I started the mission named "Silver Hand" for my second artifact as a paladin, the hammer named Silver Hand. First, our games crashed when I was in Phase 2, then it worked for me but my friends couldn´t log into their characters. I started the quest again and it crashed in Phase 10. Can someone help us and tell me if the quest will be fixed or not?

xXuntitledxX

2020-03-30 12:11

reporter   ~0026869

This is the exception.

GameCrash.jpg (32,919 bytes)
GameCrash.jpg (32,919 bytes)

makcimys93

2020-03-30 13:20

updater   ~0026883

Last edited: 2020-03-30 13:23

View 4 revisions

Try to complete an artifact quest without a group.
Can I get a link to the quest?

on the bugtracker there is no right to help in the game. We accept only bugs

Write to the forum of your server

Deathadder

2020-03-30 16:53

reporter   ~0026901

Okay! Thank you!

Issue History

Date Modified Username Field Change
2020-03-29 22:34 Deathadder New Issue
2020-03-29 22:34 Deathadder Status new => assigned
2020-03-29 22:34 Deathadder Assigned To => makcimys93
2020-03-29 23:00 makcimys93 Note Added: 0026842
2020-03-29 23:01 makcimys93 Note Edited: 0026842 View Revisions
2020-03-29 23:05 makcimys93 Status assigned => feedback
2020-03-29 23:07 Deathadder Note Added: 0026843
2020-03-29 23:07 Deathadder Status feedback => assigned
2020-03-30 01:07 Deathadder Note Added: 0026849
2020-03-30 11:03 Deathadder Note Added: 0026865
2020-03-30 12:02 xXuntitledxX Note Added: 0026868
2020-03-30 12:11 xXuntitledxX File Added: GameCrash.jpg
2020-03-30 12:11 xXuntitledxX Note Added: 0026869
2020-03-30 13:20 makcimys93 Note Added: 0026883
2020-03-30 13:20 makcimys93 Status assigned => feedback
2020-03-30 13:21 makcimys93 Note Edited: 0026883 View Revisions
2020-03-30 13:22 makcimys93 Note Edited: 0026883 View Revisions
2020-03-30 13:23 makcimys93 Note Edited: 0026883 View Revisions
2020-03-30 16:53 Deathadder Note Added: 0026901
2020-03-30 16:53 Deathadder Status feedback => assigned
2020-03-30 23:59 makcimys93 Status assigned => closed
2020-03-30 23:59 makcimys93 Resolution open => unable to reproduce