View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0009617 | Legion Core | General | public | 2020-04-07 19:59 | 2020-04-18 11:11 |
Reporter | Hanshummel1981 | Assigned To | Alica228 | ||
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | no response from player | ||
Summary | 0009617: can not log in! | ||||
Description | i can not login! it says incoreckt password happend after a disconeckt checkt email and my system no hacking or somting acount is [email protected] | ||||
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Server is down. Try again when it is on. |
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There are 4 registration types associated with this game. (1) registration on the bugtracker / email and password (2) registration on the game forum of your server / email and password MAY BE (MUST BE) completely different from (1) (3) and (4) registration on the game server / email and password are identical AND MUST BE (MAY BE) different from (1) and (2) These are the email and password that you enter in the game client (3) and for access via the web interface (4) to the control panel (personal account) on your server https://cp.epicwow.com/auth/login ( https://cp.uwow.biz/auth/login , https://cp.arguswow.com/auth/login ) . It requires a one-time confirmation by the link from the letter on the mailbox. If you do not confirm, then in the game client the password will be considered incorrect. We conclude that the correct email and password for the game is easiest to check by trying to log in to your personal account via the web interface. And then we look at the result - if the web interface provides access to character correction and undelete, game statistics and the game store, and something goes wrong in the client - draw conclusions and look for the reason. CAPS, wrong language, spaces in unnecessary places, incorrectly configured game client. In any case, this is a question in a special topic on the game forum "Problems connecting to the server", as these are your personal problems, but not a game server bug. |
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Hi! Did you tried to log in another time? |
Date Modified | Username | Field | Change |
---|---|---|---|
2020-04-07 19:59 | Hanshummel1981 | New Issue | |
2020-04-07 20:05 | Deathadder | Note Added: 0027478 | |
2020-04-07 21:19 | Karmadon | Note Added: 0027484 | |
2020-04-08 19:52 | Alica228 | Assigned To | => Alica228 |
2020-04-08 19:52 | Alica228 | Status | new => acknowledged |
2020-04-08 19:54 | Alica228 | Status | acknowledged => feedback |
2020-04-08 19:54 | Alica228 | Note Added: 0027574 | |
2020-04-18 11:11 | Alica228 | Status | feedback => closed |
2020-04-18 11:11 | Alica228 | Resolution | open => no response from player |